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Virtual Assist

Application ends: January 16, 2026
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Job Overview

  • Date Posted
    October 17, 2025
  • Location
    Remote
  • Expiration date
    January 16, 2026

Job Description

JOB  SUMMARY

Requirements
  • 18 months+ previous experience in auto Collision estimating using CCC or Mitchell.
  • Demonstrated expertise in crafting comprehensive cost estimates for paintwork, body, frame restoration and mechanical.
  • Proficiency in using virtual inspection tools and applications.
  • Strong analytical skills to assess damages and write accurate estimates.
  • Excellent communication skills to interact with customers and stakeholders effectively.
  • Ability to work independently and manage time efficiently in a virtual work environment.
  • Familiarity with insurance policies and industry regulations related to auto claims.
Responsibilities
  • Conduct inspections remotely by analyzing photos and live videos to provide exceptional service to customers whose vehicles require repair.
  • Review, write estimates, create supplements, and handle total losses for a wide variety of vehicles.
  • Communicate clearly and efficiently with all parties involved, ensuring that the customers’ needs are met with the highest level of professionalism and care.
  • Investigate auto claims by performing detailed reviews of damage and interpreting policies to determine coverage.
  • Evaluate and negotiate claims settlements with customers, vendors, third party carriers and claimants, in accordance with all legal and business standard methodologies.
  • Utilize multiple tools to get the job done in a fast-paced environment, including estimate tools, job aids, and additional settlement platforms, all while using sharp critical thinking skills.
  • Execute policies along policy agreements, and keep a clear record of work in a claims system that will be trained on.
Desired Qualifications
  • 18 months+ previous experience in auto Collision estimating using CCC or Mitchell.
  • Demonstrated expertise in crafting comprehensive cost estimates for paintwork, body, frame restoration and mechanical.
  • Proficiency in using virtual inspection tools and applications.
  • Strong analytical skills to assess damages and write accurate estimates.
  • Excellent communication skills to interact with customers and stakeholders effectively.
  • Ability to work independently and manage time efficiently in a virtual work environment.
  • Familiarity with insurance policies and industry regulations related to auto claims.

 

 

 

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