Data Management Assistant (Remote)

Job Description

ABOUT JOB

We are seeking a meticulous and organized Data Management Assistant to join our Customer Support team in a remote capacity. In this role, you will play a pivotal part in maintaining and organizing data to ensure seamless operations within the department. This is a full-time, hourly role that requires a strong command of the English language, as well as excellent communication and problem-solving skills. If you enjoy working with data and pride yourself on accuracy and efficiency, we encourage you to apply.

What You’ll Do

• Organize, review, and maintain customer support data and records to ensure accuracy and accessibility.
• Assist in the preparation of reports and dashboards related to customer support metrics.
• Collaborate with Customer Support representatives to track and update case details in a timely manner.
• Identify and correct data entry errors or inconsistencies to improve the quality of our records.
• Ensure that all customer information is handled in compliance with company policies and data privacy regulations.
• Support process improvement initiatives related to data management systems and tools.
• Respond to data-related queries from the Customer Support team and troubleshoot issues as needed.

Qualifications

• Proven experience in data entry, data management, or a similar role.
• Strong attention to detail with a focus on maintaining accuracy and consistency.
• Proficiency in English, with excellent written and verbal communication skills.
• Familiarity with data management software and tools, such as Excel, Google Sheets, or CRM platforms.
• Ability to prioritize tasks and manage time effectively in a remote working environment.
• A problem-solving mindset with the ability to identify and address data discrepancies.
• Knowledge of customer support processes is a plus but not mandatory.

The pay range for this role is:
22 – 26 USD per hour(Remote

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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