Client Services Tech/Legal Assistant

Job Description

JOB SUMMARY

What’s in it for you?

· The ability to work remotely full-time.

· An annual salary of $50,000-$65,000 (salary determined on applicant’s qualifications).

· Medical insurance.

· Paid time off as well as paid federal holidays.

· Possible bonus opportunities.

Do you have:

· A love and appreciation for research and problem solving?

· An ability to anticipate needs and make sound decisions that help achieve business goals?

· Strong communication skills that will allow you to effectively communicate with a diverse group of people often about extremely sensitive subject matters?

· Strong skills with Microsoft Office, including Word, Excel, Outlook, Teams, and databases/CRMs?

· Strong organizational skills with an emphasis on meticulous record keeping?

· A love for learning new software and programs?

This job may be perfect for you!

Responsibilities:

· Implementing and managing Airtable to create customized solutions for our firm’s needs.

· Efficiently document and securely maintain all data in an organized manner.

· Collecting documents to satisfy discovery needs.

· Creating and adhering to standard operating processes.

· Designing and implementing efficient workflows within a database/CRM to support client and attorney’s needs.

· Effectively communicating with clients and other law firms across various platforms (phone, email, texting, and hard copy communication).

· Troubleshoot database/CRM-related issues and collaborate with team members to resolve them in a timely manner.

· Database management and data entry.

· Filing, updating, and auditing electronic client records.

· Drafting and proofreading correspondence and complaints.

Qualifications:

· Bachelor’s degree

· Ability to work 8 hours between the hours of 8am-6pm ET.

· Ability to work comfortably in a fast-paced environment, multi-tasking, and working both independently and with a team.

· Knowledge of JavaScript or similar skillset welcome.

· Ability to work with sensitive subject matters.

· Candidates must also be able to follow written and verbal instructions and quickly adapt to changes in workflow.

· Previous experience in customer service is welcome.

· Previous legal experience preferred.

· Knowledge of DocuSign.

· Expertise in Airtable, with the ability to design complex databases, interfaces, and automations.

Are you interested in this position?

Apply by clicking on the “Apply Now” button below!

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